We’re here to help
We understand that trying to fit everything into a trip and coordinating schedules can be a bit stressful, which is why we’ve listed some frequently asked questions below.
Don’t see what you’re looking for? Give Ben a call on 0407 204 150 or email us: info@mudgeewinetours.com.au
How do I make a booking?
Do you provide complimentary pickup from our accommodation?
Yes, we provide complimentary pickup from accommodations within the township of Mudgee.
An extra fee applies for pick-up outside the Mudgee township, pricing will depend on distance.
Can you pick us up from another town or even Sydney?
You bet! Please call one of our friendly staff on 0407 204 150 or send us an email to discuss pricing and logistics.
Can I drink alcohol and eat on the bus?
Yes, we can thou we need to tell you a little more on the things that we need to put in place to make that happen. Call us on 0407204150 or send us an email and we can arrange it.
Will our tour still go ahead in bad weather?
No sunshine? No problem! Because all of the wine tasting and meals are conducted indoors, we’re easily able to conduct the tour in rain, hail or shine!
Is there a dress code for Mudgee Wine Tours?
The beautiful thing about Mudgee is that you can dress to the nines or opt for jeans! We do suggest packing a hat for sunny days, warm coat for winter walkabouts and gumboots if you know it’s going to be pouring! Note: Please wear closed toed shoes.
Does the Full Day Wine Tour with Lunch cater for dietary requirements?
Absolutely. We have chosen restaurants who can provide vegetarian, vegan, and gluten free lunch options. Please note that it is imperative that you let us know about your dietary requirements at the time of booking.
Are your tours COVID-19 safe?
Yes, Mudgee Wine & Country Tours adhere to all Australian Government health guidelines and practise good hygiene. To protect you and others against infection and prevent the spread of COVID-19, we only take you to cellar doors that follow the same standards.
Are you an Accredited Tourist Operator?
Yes, we are fully accredited as a Tourist and Charter Operator. Accreditation provides an assurance that our business is committed to professionalism. We have met specific criteria ensuring we are committed to exceeding your expectations with great customer service and the highest standards of business practice over other operators.